Fraud, Waste & Abuse

New Medicare ID card scams Fraud Alert

Recently there have been multiple phone scams regarding the new Medicare ID cards being mailed to all beneficiaries starting in April 2018.

  • Remember
  • Medicare will never charge you for your Medicare ID card
  • Medicare will never call you and ask for any personal information
  • There is nothing that you need to do to get your new Medicare ID card

Visit for more information about Medicare fraud and abuse.

Reporting concerns

Blue MedicareRx (PDP) takes allegations of Medicare fraud and abuse very seriously. If you think that you or a Blue MedicareRx member has been a victim of Medicare or health insurance fraud or abuse, please use the following phone number to report your concern.


TTY hearing impaired users call 711
8 a.m. to 8 p.m., daily, local time 


You may also contact Medicare directly with concerns about Medicare Advantage plans or Medicare Prescription Drug Plans, such as Blue MedicareRx, at: 1-800-MEDICARE (1-800-633-4227) 24 hours per day, seven days a week. TTY hearing impaired users call 1-877-486-2048.

About Waste Fraud and Abuse

The U.S. General Accounting Office estimates that $1 out of every $10 spent for Medicare and Medicaid is lost to fraud and abuse. That means that there is less money to help people like you who depend on these programs for health care. Blue Cross Blue Shield of Arizona is actively working to identify, investigate and prosecute health insurance fraud, but we need your help.

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Some examples of fraud include:

  • Altering claims to obtain higher payments
  • Soliciting, offering or receiving a kickback, bribe or rebate
  • Using another person's Medicare card to obtain medical care

This is an example of abuse:

  • Claims for prescriptions that aren't medically necessary


Every effort will be made to protect the identity of the reporting party. There will be no retaliation for good faith reporting.

Resources to Help Protect Yourself from Fraud, Waste and Abuse